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Question: What do you do at Ungerboeck?

Joe: I manage the CRM team which handles a lot of the account contact, opportunity area of the software. We work on customer relationship management and keep track of what salespeople would use. For example, if the salesperson has a new account, they’d enter the phone number, address, notes, etc. into our system. They’d do the same with individual contacts for each account. They may also enter a prospective account and information about the potential revenue, source of the lead, and such.